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Screen status

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Online

Everything is working properly. The screen pings and is on.

Offline

The screen is no longer pinging.

Off

The screen pings, but is outside its display schedule.

Frequent restart

The screen pings, but has restarted more than 3 times during the last 4 hours.

Downloading content

The screen pings and is busy downloading its content. This happens when its content has been modified and the screen has been regenerated.

Content synchronization failed

The screen pings, but an error occurred while downloading its content.

If the screen cannot download its content, it automatically retries in the following minutes. Its status only switches to Content synchronization failed after the third failed attempt.

Resolution mismatch

The screen pings, but the resolution reported to Greenplayer is different from the resolution requested in the screen settings.